RETURNS

If you are not completely satisfied with any of the items in your purchase we will happily offer you an exchange or refund within 14 days of receipt, provided the items are unworn, swing tags still attached and the garments are still  in 100% perfect condition. 

HOW TO RETURN GOODS: 

Please return goods unworn - please try on all knickers over your lingerie as we will not accept returns of soiled or worn lingerie. Please clearly fill in the returns form (using block capitals) specifying refund or exchange and enclose it in your return package.

PLEASE PACK INTO A SECURE PARCEL AND SEND TO: 

LASCIVIOUS RETURNS

We do not accept responsibility for goods lost in transit, therefore we strongly recommend that you send them by registered post and retain proof of posting.

Please allow 3-4 days for your package to reach us (longer if outside of the UK) and up to 14 working days upon our receipt of your package for your exchange or refund to be issued. Customers will be refunded in the way we received funds from your original payment. For Security : We do not issue refunds to a third party.

If you wish to exchange for an item that is out of stock we will inform you so that you may choose, store credit, an alternative or a refund. This does not affect your statutory rights.

Please download Return form here : LASCIVIOUS Returns Doc.

SHIPPING

All our deliveries are sent with Royal Mail on a tracked service to ensure your order reaches you safely and discreetly. Please note a signature will be required upon delivery. We are unable to deliver to a P.O. Box, as a signature is required, please ensure a full address is provided. Please allow 2 - 3 working days for orders to be processed. We do not currently offer a Saturday delivery service.

Our aim is to make sure you receive your items as quickly as possible. Sometimes you may order something that is not immediately available. If this happens you will receive written confirmation of your order and we will contact you directly to advise if anything is not in stock with an expected delivery date.

Please see a detailed breakdown below:

UK: Royal Mail Tracked Service: 1-3 working days: £4.95

EUROPE: Royal Mail Tracked Service : 3-7 working days: £11.95

USA & AUSTRALIA: Royal Mail Tracked Service: 5-8 working days: £17.95

RUSSIA: Unfortunately we are currently unable to ship to Russia due to additional customs procedures and charges. 

REST OF THE WORLD: Royal Mail Tracked Service: 5-8 working days: £18.95

*Please be aware, that Lascivious have no control over customs taxes and duties that may be applied to International orders. We are not liable for these.